An Apple iPad is the best device to create, process or complete a transaction using IndicaOnline along with the Elo System.
To process the order from the Patient Queue, do the following:
- Sign in to your IndicaOnline POS account, tap Menu to bring up the left side panel, hit Register and select a patient under the Patient Queue tab to start processing the order;
- Pick the product your patient is interested in purchasing, enter the quantity and tap the Add to Cart button;
When the order is placed, you can start applying discounts: Cart Discount, Item Discounts.
To add Item Discounts:
- Hit the ellipsis icon to the right of the product you want to apply a discount to and tap the Discount Item tab. From here you can also mark the product as free or delete it.
- The Discount Item pop-up will appear, where you should enter the discount amount either in the percentage form or in dollars and hit Apply.
To add Cart Discount:
- Tap the Cart Discount button under the patient name to select the preset discount (click here to learn how to create discount categories);
- Pick the necessary amount and tap the Apply Discount button;
If you want to apply the item discount after using the cart discount, you will get the pop-up notification stating that the action is impossible to perform. Simply tap the Remove button to clear the Cart Discount and proceed with applying the item discount.
- Make sure you have applied the right discount amount and then tap the Charge button to take payment for the order;
- Tap the Store Credit button if the patient has bonus points they would like to use (click here to learn all about Points Program);
- The Store Credit field will contain the exact amount of points the patient has. In case they want to use fewer point, enter the number of the credits manually and hit Add Payment for the additional method of payment;
- Pick another method, e.g., Cash. Learn how to modify payment methods that your shop accepts here;
- The rest of the amount will be automatically calculated and put in the Cash field. If the patient pays the exact amount, simply tap Complete Order to finish;
- If the patient needs change, select one of the suggested banknotes and hit Complete Order;
The system will show the correct change to give the patient. Click the Send button to mail the receipt, Print Receipt to print it out or No Receipt if the patient does not need one.
Having selected your receipt option, you are ready for the next patient.
With IndicaOnlineTV you have the option to have your waiting list and menus show on screens via our AppleTV app.
Your feedback is important to us. If you have questions or concerns regarding this article, feel free to reach out to our tech support team.