Loyalty Program

IndicaOnline gives you the ability to offer the Points Program for your patients. All the bonus points earned by your patients will be transferred into the store credits that can be used at the checkout. To access the program settings, you must be logged in as an admin. 

To enable the Points program, do the following:

• Log in to your IndicaOnline account, go to Config on the left-hand side of the screen and click the Loyalty Program tab;

• Select the Enable Points & Rewards checkbox and click the Save button to activate the program.

You can add bonus points manually and allow your customers to use Store Credit as one of the Payment Methods.

Earn Points Conversion Rate: The number of credits the patient gets for the amount of money spent. Have in mind, that if the patient has spent less than specified, they will still receive some amount of credits, according to the conversion rate.

Redemption Conversion Rate: How many store credits the earned bonus points are converted into.

 Once your Points Program has been set up, you can only change Earned Points Conversion Rate values if you do not wish your patients' current store credits to be affected.

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