Use the Black List and stay safe with IndicaOnline. This is a simple but powerful feature to manage unwanted patients from attempting to make purchases.
If you have a patient that is always trying to steal or harass your bud tenders, you have the option to put that patient onto the IndicaOnline Black List.
NOTE: To add a patient to the Black List, the patient must have a zip code attached to their Patient Profile.
1. Go to the Patient List and select the patient you want to add to the Black List.
2. In the Patient's Profile go to the ellipsis and go to to Block Patient.
3. Then you can select to add the patient to your dispensary Black List or all of IndicaOnline network. You will then give a reason why they are being added to the Black List and click Block.
4. The Patient will then show a red banner across the top of their profile saying they are Black Listed.
For instructions on how to add a patient to the Black List for the Back Office see here.