With the Elite Plan you have the ability to send SMS and Email blasts. You can send emails and sms to individual patients or marketing campaigns to multiple patients/groups. You can either create the messages on the fly or set up predetermined templates.
1. In your IndicaOnline account go to Patients > Patient List and choose either "Send SMS to All" or "Send Email to All".
2. Using the Advanced Search feature you can filter your Patient List to target specific patients.
3. When sending SMS you can create the message on the spot or select a template. You can also choose a start time that you want the blast to go out at. Once completed, hit either "Send For Free" or "Send to All".
4. When sending emails you will have the same options to select a template and a start time. You can also create a subject and message on the spot if a template is not selected. Once finished, hit "Send".
NOTE: If you are on the Elite Plan, you will receive a monthly amount of 10,000 emails as part of the package.
5. If you want to send an individual patient an sms/email, you need to go to the corresponding patient profile, select "Actions" and then "Send Email/SMS".
1. In the Back Office go to Config > Templates. Then proceed to either "Email Templates" or "SMS Templates".
2. Once you have selected one, you can create the template and complete it by hitting "Save".
Once you have sent the email or SMS, you can view their status under Config > Email & SMS Settings. For more information see here.