How to Enable the Customer Signature Setting

It is not a rare case nowadays that you have to sign something and don't have a pen on you. For your convenience, we have come up with a solution to sign delivery orders electronically which is a great equivalent of pen-and-paper. Collecting customer signatures is optional, still, if you need to confirm that the order has been delivered and handed over to the customer, you can easily turn on the setting.

To enable the customer signature setting, do the following:

• Log in to your IndicaOnline account, navigate to the Config tab on the left-hand side of the screen and click Settings on top of the Config menu.

• Scroll down through the settings to the bottom of the page, place a check mark next to the Receipt Signature checkbox under the Courier Register Receipt Settings header and click Save to confirm the changes.

As a Courier:

Ask a customer to sign the order form after the payment has been marked as paid. Tap the Complete Order button to complete the order and send the signed receipt to the patient's email address provided on the Receipt screen by tapping the Send button to the right of the email. The email receipt will include the order information and the signature. 

As an IndicaOnline Web User:

Navigate to Inventory on the left-hand side of the screen, click the Orders tab, select the completed order and click the Print  icon to view the Order Receipt. 

If you have previously enabled the Receipt Signature setting for your courier registers, the bottom of the receipt will contain the customer signature.

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