DC terminal operates as a portable ATM and is designed to accept payments divisible by $5. Not to worry, as the customers will get the payment variance in cash change.
In order to start accepting payments via DC Terminal, you need to connect either Clover or Dejavoo terminal to your POS register. Keep in mind, that you can connect 1 terminal to 1 POS register only.
Please refer to the Clover Mini Setup article to learn how to set up and connect Credit Card Reader and Printer Clover Mini to your POS register.
Do the following, to connect the Dejavoo terminal to your POS register:
- Sign in to your IndicaOnline POS account, make sure the connection is up and running, and open the shift.
- Enable the DC Terminal as payment method either on POS: Menu ⇒ Settings ⇒ Payment Methods,
- or IndicaOnline Web: Config ⇒ Settings ⇒ Payment Methods.
- On your POS register, navigate to Settings ⇒ Hardware ⇒ Terminals.
Make sure the terminal is connected to your network and enter the Authentication Key along with the Register ID number provided by Dejavoo Systems on the Terminals screen. Tap the Pair button to the right of the entered keys to connect the devices.
You will not be able to connect the terminal to the register if you have made a mistake entering the keys or if the internet connection is poor.
If you have successfully paired two devices, you will see the confirmation notification pop-up. At this point, the DC Terminal payment method will be enabled making the CC Terminal payment method inactive even if it has been turned ON in the Settings.
Due to the fact that the DC terminal accepts payments divisible by $5, the change (payment variance) should be given to the patient. For example, if the Order Total is $51.50 and the customer chooses DC terminal as the payment method, the Order Total will be rounded up to $55.00. The Debit Card Cash Change will be calculated in the amount of $3.50 and given back to the patient. The Debit Card Cash Change section on the Shifts screen will show the amount of cash given as change when the DC Terminal is used as a payment method. In this case, the Expected Drawer will be calculated as follows:
Opening Amount + Cash Tenders - Safe Drops - Debit Card Cash Change - Returns = Expected Drawer
Normally, the refunds are carried out as of the payment method used to pay for the order. As of now, no refunds can be made for such payments, however, IndicaOnline is working on the possibility of giving the change and making refunds in Store Credits.
Feel free to refer to this article to learn more about different payment methods you can use in IndicaOnline.
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